Return and Refund Policy for Cookie Decorating Workshops

Thank you for your interest in our cookie decorating workshops. We strive to provide you with an enjoyable and memorable experience. This Return and Refund Policy outlines the terms and conditions regarding returns, refunds, and transferable dates for our workshops.

      1. No Refunds: Please note that all workshop registrations are non-refundable. Once you have registered and made payment for a workshop, we are unable to offer any refunds, regardless of the circumstances. This includes but is not limited to, changes in personal circumstances, scheduling conflicts, or any other reasons.

      1. No Returns: As our workshops are intangible services, there are no physical products to return. Therefore, returns are not applicable to our cookie decorating workshops.

      1. Non-Transferable Dates: The workshop dates and times are specific and cannot be transferred or exchanged for another workshop date. Once you have registered for a particular workshop, you are committed to attending that specific session.

      1. Cancellations or Changes by Us: In the unlikely event that we need to cancel or reschedule a workshop due to unforeseen circumstances or insufficient registrations, we will notify you as soon as possible. In such cases, we will offer you the option to transfer your registration to a future workshop or provide a refund at our discretion.

    1. Contact Us: If you have any questions or concerns about our Return and Refund Policy, please feel free to reach out to us through the contact information provided on our website. We will be happy to assist you and address any queries you may have.

We appreciate your understanding and cooperation regarding our return and refund policy. By registering for our cookie decorating workshops, you acknowledge and agree to the terms outlined above. We look forward to welcoming you to our workshops and providing you with a delightful and educational experience.

Please note that this Return and Refund Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.

Cookie Cutters

Thank you for your interest in our cookie cutters. In addition to the policies mentioned above, we would like to address the specific guidelines regarding returns and exchanges for cookie cutters, due to food safety regulations.

  1. No Returns or Exchanges for Cookie Cutters: Due to the nature of food safety regulations and the potential for cross-contamination, we cannot accept returns or exchanges for cookie cutters. Once a cookie cutter has been used or opened, it cannot be returned or exchanged for another product. We take the health and well-being of our customers seriously, and this policy ensures that we maintain the highest standards of food safety.
  2. Quality Assurance: We take great care to ensure that all cookie cutters are in excellent condition before they are shipped to our customers. However, if you receive a cookie cutter that is damaged or defective, please contact us within 1 of receiving your order. We will work with you to resolve the issue and provide a suitable solution, such as a replacement or a refund, at our discretion.
  3. Contact Us: If you have any questions or concerns about our Return and Refund Policy for cookie cutters, please do not hesitate to contact us using the contact information provided on our website. We are here to assist you and address any queries you may have regarding your cookie cutter purchase.

We appreciate your understanding and cooperation regarding our return and refund policies, both for our workshops and cookie cutters. By engaging in transactions with us, you acknowledge and agree to the terms outlined above. We are committed to providing you with high-quality products and exceptional customer service.

Please note that this Return and Refund Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.

Last updated: 2023

Need help?

Contact us at info@sugarworkshops.com for questions related to refunds and returns.

 

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